Vieworks LLC

445/1 Vejvodova Street

Prague 1, 110 00

Company ID: 26148021

VAT number: CZ26148021

Registered with the Municipal Court in Prague, Section C, File 74489

BUSINESS PREMISES

Yoga Movement

At Zatlance 1151/8,

Prague 5 – 150 00

CONTACT DETAILS OF THE PROVIDER

Reception:

info@yogamovement.cz

+420 702 157 021

RESPONSIBLE PERSON

Adéla Porubská

adela@yogamovement.cz

+420 777 117 299

1. INTRODUCTORY PROVISIONS

1.1. These terms and conditions (hereinafter referred to as "terms and conditions") of Vieworks s.r.o., with its registered office at Vejvodova

445/1, 110 00 Prague 1, registered in the Commercial Register (hereinafter referred to as the "Seller") govern the mutual rights and obligations

contracting parties arising in connection with or on the basis of a purchase agreement (hereinafter referred to as the "purchase agreement") concluded between

the seller and another natural or legal person (hereinafter referred to as the "buyer") via an online store

seller. The online store is operated by the seller at the internet address www.yogamovement.cz, namely

via the web interface (hereinafter referred to as the "store web interface") and other related legal relationships.

1.2. Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract

take precedence over the provisions of the terms and conditions.

1.3. The provisions of the Terms and Conditions are an integral part of the purchase agreement.

1.4. The seller may amend or supplement the wording of the terms and conditions. This provision does not affect the rights and

obligations arising during the period of validity of the previous version of the terms and conditions.

2. USER ACCOUNT

2.1. Based on the buyer's registration on the website, the buyer can access their user account.

interface. From their user interface, buyers can place orders for goods (hereinafter referred to as "user account"). In

If the store's web interface allows it, the buyer can also order goods without registering, directly from

web interface of the store.

2.2. When registering on the website and ordering goods, the buyer is obliged to provide all information correctly and truthfully.

The information provided by the buyer in the user account and when ordering goods is considered correct by the seller. 2.3. Access to the user account is secured by a username and password.

2.4. The Buyer is not entitled to allow third parties to use the user account.

2.5. The Seller may cancel a user account, especially if the Buyer has not used their user account for more than 12 months.

does not use, or in the event that the buyer breaches their obligations under the purchase agreement (including the terms and conditions).

2.6. The Buyer acknowledges that the user account may not be available continuously, particularly with regard to necessary

maintenance of the seller's hardware and software equipment, or necessary maintenance of hardware and software

equipment for three persons.

3. CONCLUSION OF THE PURCHASE AGREEMENT

3.1. The web interface of the store contains a list of goods offered for sale by the seller, including prices.

individual goods offered. The prices of the goods offered are stated including value added tax and all related

fees. Offers for the sale of goods and the prices of these goods remain valid for as long as they are displayed on the website.

store interface. This provision does not limit the seller's ability to conclude a purchase agreement for individually

agreed terms and conditions.

3.2. The store's web interface also contains information about the costs associated with packaging and delivery of goods. Information about

costs associated with packaging and delivery of goods listed in the store's web interface only in cases where it is

goods delivered within the Czech Republic.

3.3. To order goods, the buyer fills out an order form on the store's website. Order form

contains, in particular, information on:

3.3.1. the ordered goods (the buyer "places" the ordered goods in the electronic shopping cart of the web interface

trade),

3.3.2. method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods, and

3.3.3. information about the costs associated with the delivery of goods (hereinafter collectively referred to as the "order").

3.4. Before sending the order to the seller, the buyer is allowed to check and change the information entered in the order.

entered by the buyer, even with regard to the buyer's ability to detect and correct errors made when entering data into the order.

The buyer sends the order to the seller by clicking on the "Confirm order" button. The information provided in the order is

considered correct by the seller. The seller shall confirm receipt of the order to the buyer immediately upon receipt.

by email to the buyer's email address specified in the user interface or in the order (hereinafter

just "the buyer's email address").

3.5. Depending on the nature of the order (quantity of goods, purchase price, expected

transport costs) request additional confirmation of the order from the buyer (e.g. in writing or by telephone).

3.6. The seller shall confirm the buyer's complete order immediately by email. This concludes the contract.

purchase agreement.

3.7. The Buyer acknowledges that the Seller is not obliged to conclude a purchase agreement with persons who have previously substantially

breached their obligations under the contract concluded with the seller. In such a case, the seller shall notify

to the buyer within 3 business days of receiving the order at the latest, and the purchase agreement is therefore not concluded.

3.8. The Buyer agrees to the use of means of distance communication when concluding the purchase contract. Costs incurred

the buyer when using means of distance communication in connection with the conclusion of the purchase contract (costs of internet

connection, telephone call costs) shall be borne by the buyer.

4. PRICE OF GOODS AND PAYMENT TERMS

4.1. The buyer may pay the seller the price of the goods and any costs associated with the delivery of the goods in accordance with the purchase contract.

in the following ways:

• by bank transfer to the seller's account no. 283178086 / 0300, held by Vieworks s.r.o. (hereinafter

just "seller account");

• cashless via payment card through a payment gateway;• cash on delivery

4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the delivery of the goods in the agreed

amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.

4.3. In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of

For cashless payments, the purchase price is payable within 14 days of concluding the purchase agreement.

4.4. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.

to the seller's account.

4.5. If it is customary in business relations or if it is stipulated by generally binding legal regulations, the seller shall issue

regarding payments made on the basis of the purchase contract, a tax document – invoice – to the buyer. The seller is a VAT payer.

added value. Tax document – the seller shall issue an invoice to the buyer after payment of the price of the goods and send it in electronic form.

in the form of an email to the buyer's email address.

5. WITHDRAWAL FROM THE PURCHASE AGREEMENT

e) The buyer - consumer has the right to withdraw from the contract within 14 days of receiving the goods, without giving a reason.

withdrawal. This fact (withdrawal) shall be communicated to the seller, preferably in writing, to the address: Na Zatlance 1151/8,

Prague 5,150 00, electronically to the address: info@yogamovement.cz or by other unambiguous statement. The buyer,

who has withdrawn from the purchase contract is obliged to send or hand over the goods to the seller unused and undamaged within 14 days.

from withdrawal from the contract. The goods can be sent to the address of the seller's above-mentioned place of business or handed over to the seller.

directly to the seller at the address provided. The buyer shall bear the cost of returning the goods to the seller. The financial amount for the returned goods

goods, including the cost of delivery to the customer, if charged, will be refunded to the customer without undue delay.

postponement, no later than 14 days after withdrawal from the contract, in the same manner as this amount was received. If

if the consumer has chosen a delivery method other than the cheapest one offered by the seller, the seller shall refund the delivery costs

goods in an amount corresponding to the cheapest method of delivery offered.

In the event of a consumer dispute arising between the seller and the consumer buyer from the purchase contract or

If a dispute arises from a service agreement that cannot be resolved by mutual agreement, the consumer may file a motion for

out-of-court settlement of such a dispute to the designated entity for out-of-court settlement of consumer disputes, which is Česká

Trade Inspection Authority, Central Inspectorate - ADR Department, address:

Czech Trade Inspection Authority

Central Inspectorate – ADR Department

796/44 Štěpánská Street

110 00 Prague 1

Email: adr@coi.cz

Website: adr.coi.cz

6. Delivery of goods

The delivery period begins on the date of conclusion of the purchase contract. If the goods are in stock, the seller will ship them or

to the carrier within 5 business days. The delivery period will be extended appropriately if the delay is

caused by force majeure or circumstances beyond the seller's control.

If the ordered goods are not in stock or cannot be delivered to the carrier within 5 days, the seller will notify

expected delivery date to the buyer at least 24 hours in advance. The delivery period is considered fulfilled if the goods

will be ready at the place of performance for handover to the customer no later than the last day of the agreed or subsequently agreed delivery period.

deadlines.

The maximum delivery time is 30 days from the conclusion of the purchase contract. If the seller is in delay with the delivery of the item, the buyer may

withdraw from the contract if the seller fails to fulfill its obligation even within an additional reasonable period granted by the buyer.

The buyer may withdraw from the contract without additional notice only if the seller has refused to perform or if performance is in

at the specified time necessary in view of the circumstances at the time of conclusion of the contract, or the buyer informed the seller before the conclusion of the contract

contracts that delivery at a specific time is essential.

The seller shall, without undue delay, no later than 14 days after withdrawal from the contract, return all monetary

performance that the buyer has paid for under the contract. The refund to the consumer may only take place after the seller has received the goods.

back or receive proof of its dispatch. If, for reasons attributable to the buyer, the goods must be delivered repeatedly or in a manner other than that specified

in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with

by another method of delivery.

The buyer is obliged to properly accept the goods from the carrier, check the integrity of the packaging, the number of packages, and in the case of

any defects, it is recommended to report this fact to the carrier as soon as possible (we recommend doing so no later than

the next working day after receiving the shipment). If the buyer discovers a defect in the goods after unpacking the undamaged packaging,

We recommend contacting the seller as soon as possible (ideally no later than the next business day after receiving the shipment). In

If the packaging is found to be damaged, indicating unauthorized access to the shipment, the buyer is not required to accept the shipment from the carrier.

By signing the delivery note, the buyer confirms that the packaging containing the goods was intact.

If the buyer fails to accept the delivered goods within 7 calendar days of being requested to do so in writing

seller, the seller is entitled to withdraw from the purchase agreement. If, for reasons on the part of

If the buyer requires the goods to be delivered repeatedly or in a manner other than that specified in the order, the buyer is obliged to

pay the costs associated with repeated delivery of goods, or the costs associated with another method of delivery.

Other rights and obligations of the parties during the transport of goods may be governed by the seller's special delivery terms, if any.

issued by the seller.

7. Rights arising from defective performance, complaints

The seller is liable to the buyer for ensuring that the goods are in accordance with the purchase agreement and free of defects when taken over by the buyer. In particular

The seller is liable to the buyer for the item corresponding to the agreed description, type, and quantity, as well as quality and functionality.

compatibility and other agreed characteristics, it is fit for the purpose for which the buyer requires it and with which the seller

agreed. The seller is liable to the buyer that, in addition to the agreed characteristics, a) the item is suitable for the purpose for which the item of this

type usually used, also taking into account the rights of third parties and legal regulations, b) quantity, as well as other

properties, including durability, functionality, compatibility, and safety, correspond to the usual properties of items of the same type,

which the buyer can reasonably expect, c) is delivered with accessories, including packaging.

The above shall not apply if the seller specifically notified the buyer prior to the conclusion of the contract that certain

the nature of the item differs and the buyer expressly agreed to this when concluding the contract.

The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant generally binding legal regulations.

in particular Act No. 89/2012 Coll., the Civil Code, and in relation to consumers, Act No. 634/1992 Coll., on consumer protection.

consumers, as amended.

The buyer may report a defect that appears in the item within two years of taking delivery. If the defect appears within one year, the buyer may report it to the seller.

year after taking delivery, it shall be deemed that the item was defective at the time of delivery, unless the nature of the item or defect precludes this. This period shall not run

for the period during which the buyer cannot use the item, if the defect was reported justifiably.

If the goods are defective, the buyer may request that the defect be remedied. At their discretion, they may request delivery of new goods without defects.

or repair of the goods, unless the chosen method of remedying the defect is impossible or disproportionately costly compared to the other;

This shall be assessed in particular with regard to the significance of the defect, the value that the goods would have without the defect, and whether it can be further

in such a way that the defect can be removed without significant inconvenience to the buyer.

In the event of exercising the right to have a defect remedied by repair, the buyer has the right to have the defect remedied free of charge, in a timely manner, and properly.

removed. The seller is obliged to remove the reported defect without undue delay, but no later than within 30

calendar days from the date of filing the complaint and inform the buyer about the resolution of the complaint within the same period. For

Removable defects are considered to be defects that can be repaired without affecting the appearance, function, and quality of the product.

Unless this is unreasonable given the nature of the defect, the customer may request a replacement. If a replacement is not possible

possibly, the customer may withdraw from the contract or demand a reasonable discount on the price of the goods.

In the case of a removable defect, the customer has the right to exchange the goods or withdraw from the contract if the customer cannot

for removable defects that reappear after repair or for a larger number of removable defects, to use the goods properly. O

Defects reappear after repair if the same defect that occurred at least twice during the warranty period reappears.

removed, wear and tear will occur. Goods suffer from a larger number of defects if, at the time of the complaint, they have at least

three removable defects. In the case of a removable defect, the Buyer has the right to exchange the goods or, in the case of a material breach of contract, also to

withdrawal from the purchase contract if the complaint has not been resolved within 30 calendar days of the date of its submission, and

the buyer was not informed about its settlement, and no other agreement was reached regarding the time of settlement of the complaint.

The buyer may request a reasonable discount or withdraw from the contract if a) the seller refused to remedy the defect or

has not been removed in accordance with the previous paragraphs; b) if the defect recurs; c) if the defect is substantial

breach of contract, or d) it is clear from the seller's statement or circumstances that the defect will not be remedied within a reasonable time.

on time or without significant inconvenience to the buyer.

A reasonable discount shall be determined as the difference between the value of the item without defects and the defective item received by the buyer.

The buyer cannot withdraw from the contract if the defect is insignificant. It is assumed (until proven otherwise) that the defect

is not insignificant.

An irreparable defect is considered to be a defect that cannot be repaired or whose repair is not practical, taking into account

to all decisive circumstances.

If the defect is irreparable and prevents the goods from being used properly as goods without defects, the customer has the right to:

a) request replacement of the goods with goods in perfect condition, or

b) withdraw from the purchase agreement,

If the nature of the irreparable defect does not prevent the proper use of the goods and the customer does not request a replacement, the customer has

the right to a reasonable discount on the purchase price or may withdraw from the contract.

If the defect is irreparable and prevents the item sold from being used properly as a product without defects, the buyer has the right to

the buyer, unless otherwise provided by law, has the right to request replacement of the product with a new one or to withdraw from the purchase contract.

A reasonable discount shall be determined as the difference between the value of the goods without defects and the defective goods received by the buyer.

If the buyer discovers defects in the goods upon receipt, they are obliged to notify the seller of this fact without undue delay after

could have discovered the defect. Complaints must be made without undue delay as soon as the defect appears. Any delay in

Continued use of the goods may cause the defect to worsen, damage the goods, and may be grounds for refusal.

Complaints. Complaints can be reported by telephone, e-mail, post, or other means.

to the address or contact details of the establishment (registered office).

The goods must be submitted in complete condition for the complaint to be processed. We also recommend providing the date of delivery, product name,

the quantity being claimed, a description of the defect, and a proposal for resolving the claim. The seller is obliged to respond to the claim immediately, within

complex cases within three working days. Complaints will be dealt with without undue delay, within 30 days at the latest.

from the date of filing the complaint. The seller must inform the buyer of the resolution of the complaint within the same period.

Except in cases where another person is designated to perform the repair, the seller is obliged to accept the complaint at its

business premises. When a complaint is made, the seller is obliged to issue the buyer with written confirmation stating the date,

when the buyer filed the complaint, what it's about, how the buyer wants it handled, and their contact info

the buyer for the purposes of providing information on the handling of complaints. This obligation also applies to other persons designated

to carry out repairs.

The buyer has the right to reimbursement of reasonable costs incurred in connection with the assertion of a justified complaint.

After the complaint has been settled, the buyer is obliged to take delivery of the item sold without undue delay, no later than 30 days from

on the day he was informed of its completion.

If the Buyer, who is in default with the acceptance of the subject of sale, requests its re-shipment, the Seller is obliged to

send the Subject of Sale to the Buyer only on condition that the Buyer pays all

costs associated with lmto shipping.

The legal regulation of out-of-court settlement of consumer disputes is contained in particular in the provisions of Section 20d et seq. of the Act on

consumer protection.

The buyer acknowledges that if the goods returned by the buyer are damaged, worn out, or partially consumed, the buyer shall be liable for the damage caused.

the seller's claim against the buyer for compensation for damages incurred. The buyer's rights arising from the seller's liability for defects, including the seller's warranty liability, shall be exercised

the buyer at the seller's place of business at Na Zatlance 1151/8 or at the email address info@yogamovement.cz

The moment of filing a complaint is considered to be the moment when the seller receives the goods subject to complaint from the buyer.

8. Order cancellation

Order cancellation is possible based on agreement between the seller and the buyer.

If the buyer decides to cancel the purchase of goods (before the goods are handed over to the carrier by the seller), they are obliged to

immediately inform the seller of this by telephone or email.

9. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

The buyer acquires ownership of the goods by paying the full purchase price of the goods.

The seller is not bound by any codes of conduct in relation to the buyer within the meaning of Section 1820 of the Civil Code.

of the Code.

10. PROTECTION OF PERSONAL DATA

The seller declares that the protection of personal data of the buyer, who is a natural person, is provided by the seller.

in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data

personal data and on the free movement of such data (General Data Protection Regulation - GDPR), and in accordance with other

applicable legal regulations. Detailed information on the processing and protection of the buyer's personal data by

The seller's terms and conditions are available here.

The buyer acknowledges that they are required to provide their personal data (during registration, in their user account, when placing an order

made via the store's web interface) correctly and truthfully and inform the seller without undue delay.

about changes to your personal data.

The buyer agrees that the personal data provided is accurate and that it has been provided voluntarily.

11. DELIVERY

Unless otherwise agreed or unless another form is permitted by law, all correspondence relating to

The purchase agreement must be delivered to the other party in writing, either by email, in person, or by registered mail.

via a postal service provider (at the sender's discretion). The buyer receives deliveries at the email address provided.

mail address specified in his user account.

12. FINAL PROVISIONS

These terms and conditions apply in the version stated on the seller's website on the date of sending the electronic

orders, unless otherwise agreed in writing between the parties. In the case of a permanent contractual relationship (if agreed in writing

framework purchase agreement) with the buyer, the buyer has the right to withdraw from the agreement if, after signing the agreement,

substantial change in conditions. If the customer sends an order after the date on which the change in conditions occurred, it means that they agree to the change.

The withdrawal is effective upon delivery to the seller, but does not apply to shipments already handed over to the carrier.

By sending an electronic order, the buyer unconditionally accepts all provisions of the terms and conditions in the wording

valid on the date of dispatch of the order, as well as the valid price of the ordered goods (including any

shipping and transport costs) specified in the price list on the website, unless in a specific case

unless otherwise agreed in writing. The seller shall send the terms and conditions to the buyer's contact email address immediately after

conclusion of the purchase contract. By sending the order, the buyer is irrevocably bound for the period specified for delivery of the goods.

The participants expressly agree that, unless expressly stipulated otherwise in the terms and conditions, their rights and obligations shall be governed by Act No.

89/2012 Coll.

Individual purchase agreements are stored by the seller in electronic form. The buyer will receive the text of the purchase agreement, which is

participant, without undue delay after the conclusion of the contract, to the e-mail address provided by them. Furthermore, the buyer will receive the following to this e-mail address

the same deadline as the seller's terms and conditions. Furthermore, the seller shall provide the buyer with the full text of the purchase agreement, including

terms and conditions at his request.

If the relationship related to the use of the website or the legal relationship established by the purchase agreement involves international

(foreign) element, then the parties agree that the relationship shall be governed by Czech law, excluding conflict of law rules. The seller is entitled to sell goods on the basis of a trade license and the seller's activities are not subject to any other

permitting.

The invalidity or ineffectiveness of one provision of the terms and conditions shall not affect the validity of the other provisions.

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